Close Icon
Best of Suffolk Office Badingham

Meet the team

Best of Suffolk was founded in 2006 with just six properties, on a mission to bring the standards of boutique hotels to self-catering accommodation. The team have successfully grown our award-winning business year-on-year which now represents over 300 stylish places to stay in Suffolk.  In July 2021 Best of Suffolk joined forces with Sykes Holiday Cottages, and officially become part of the Sykes Cottages family.

Best of Suffolk Holiday Cottages Meet the Team Local Office

All of us at Best of Suffolk are proud of what we’ve achieved – creating a thriving business by bringing boutique standards to holiday letting and focusing on achieving the highest levels of customer service.

Back in the early days, a wooden seagull called Morris adorned the fireplace of Aldeburgh Cottage, Best of Suffolk’s very first holiday cottage, he soon became recognised as a symbol of our company, standing for luxury holiday accommodation in Suffolk.

From the beginning, Best of Suffolk has stood for consistently high standards and stylish properties. Before any property is launched, we ensure that every one of our properties will delight our guests and reach our brand standards, including, an agreed contents list, crisp cotton linen and oversized bath towels – underlining our commitment to delighting our guests, enabling them to have outstanding holidays.

Growing rapidly since 2006, the team’s commitment to listening to the needs of our guests and offering them the very best in stylish, well-appointed properties remains our number one priority!

Meet the Best of Suffolk Team

The award-winning Best of Suffolk ‘dream team’ are here to make your holidays special, and to make running your holiday home pain free and profitable.

Meet the Team Becky Alderton

As Experience Manager, Becky works diligently with the Customer & Owner Relations team, the Quality team, and the Maintenance team to deliver the best possible operational service to all guests & clients. Everything from brand performance, to sales analysis, to monitoring and enhancing satisfaction and quality across the portfolio.

Your go-to for…Brand strategy, sales analysis and overall performance.
The Best thing about Suffolk is…..“Enjoying Felixstowe beach and The Regal fish & chips, always been a family favourite since I was little.”
My proudest professional moment is“Seeing my team grow, develop and shine on a daily basis.”
A fun fact about me“My nickname is ‘Baking Becky’ because I love to bake all the office birthday cakes!”
My favourite drink is“JD & Coke.”

Vicki Mannall Best of Suffolk

Vicki is a senior member of the customer and owner team at Best of Suffolk.  She handles everything from guest enquiries, to processing bookings, to customer service when assistance is needed. Vicki’s care and attention to details helps to deliver the highest level of customer service to guests and owners at all stages of the customer journey.

Your go-to for: Owners and guests, for reservations, enquiries and customer service.
The Best thing about Suffolk is…..“Spring lambs in Suffolk’s green fields –  they bring me joy.”
My proudest professional moment is“Gaining confidence in my ability since joining Best of Suffolk.”
A fun fact about me“My favourite animal is a moose.”
My favourite drink is“Diet coke.”

Taylor Norman Best of Suffolk

Taylor is a senior member of the customer and owner relations team at Best of Suffolk. From helping guests find their ideal properties to helping owners with their bookings management, Taylor does it all!  She provides support to guest and client operations across customer service, bookings and administration departments.

Your go-to for: Owners and guests alike, linen orders, lost property, welcome files and arrival details.
The Best thing about Suffolk is…..“Aldeburgh beach, as it’s the reason we relocated to Suffolk and started a family here.”
My proudest professional moment is“Becoming a permanent member of the Best of Suffolk team.”
A fun fact about me“I was born in South Africa and grew up there.”
My favourite drink is“Peach Bellini.”

Kyrah Martin Best of Suffolk

Providing support to guest and client operations across customer service, bookings and administration departments.

Your go-to for: Both owners and guests, for linen orders, lost property, welcome files and arrival details.
The Best thing about Suffolk is…..“There’s deer everywhere and I love Bambi!”
My proudest professional moment is“Achieving ITT Apprentice of the Year 2020 in the UK & Ireland.”
A fun fact about me“I’m allergic to everything.”
My favourite drink is“Rosé.”

Ellie Williams Best of Suffolk

Providing support to guest and client operations across customer service, bookings and administration departments.

Your go-to for: Linen orders, lost property, welcome files and arrival details for both guests and owners.
The Best thing about Suffolk is…..“There are cows and pubs everywhere!”
My proudest professional moment is“Working my way from a weekend crew member to store supervisor at a well known clothing brand.”
A fun fact about me“I am grade 7 in ballet and trained in pointe.”
My favourite drink is“A very large wine or a pint – depending upon the weather.”

Tamar Martin Best of Suffolk

Tamar works closely with our maintenance team, contractors and owners to ensure our properties meet Best of Suffolk’s high standards.  She ensures a positive guest experience by responding to, and actioning, guest feedback. Tamar is a brand ambassador and quality Champion.

Your go-to for: All things quality focused!
The Best thing about Suffolk is…..“Endless miles of footpaths and stunning countryside and coasts I can explore with my staffy-cross, Pig.”
My proudest professional moment is“Providing extra support to my colleagues or clients.”
A fun fact about me“I had security at London City Airport open it up especially for me one night.”
My favourite drink is“Coffee by day, prosecco by night.

Paul Antoni Best of Suffolk

With extensive maintenance experience spanning all elements of property maintenance, Paul offers reliable and effective solutions to everything from repairs and refurbishment, reactive or planned, indoors or outdoors. Providing maintenance know-how for our portfolio of properties.

The Best thing about Suffolk is…..“It’s rural, more open spaces and coastal.”
My proudest professional moment is“Gaining city and guilds certificates in electrical installation.”
A fun fact about me“I lived in Cyprus for a year back in the mid 80s.”
My favourite drink is“A strong cup of tea!”

Jacob Mannall Best of Suffolk

Jacob maintains our wonderful properties with pride, care and a wealth of experience. Weather it’s planned maintenance or reactive emergency care, Jacob is a safe pair of hands when it comes to maintaining your stylish place to stay in Suffolk.

The Best thing about Suffolk is…..“Quiet, green fields, forests and stunning coastlines.”
My proudest professional moment is“Maintaining, managing and fire risk assessing six large care homes across Norfolk and Suffolk.”
A fun fact about me“I am a fully qualified chef!”
My favourite drink is“A cold pint of Guinness.”

Hannah Glennon Best of Suffolk

Hannah is responsible for winning new properties to join our Best of Suffolk family. Additionally, Hannah is our property photographer, responsible for launching new properties on our website and guiding new owners through the holiday let process whilst working hard to ensure they succeed.

Your go-to for: Recruiting new properties and Best of Suffolk property photography.
The Best thing about Suffolk is…..“Watching the sunsets and sunrises on the beautiful beaches and across the countryside.”
My proudest professional moment is“My article in the Suffolk/Norfolk magazine or for being with BoS for 10 years, having started off in admin moving on up to Business Development Manager.”
A fun fact about me“I am completely obsessed with highland cows.”
My favourite drink is“Gin & lemonade.”

Matt Hartnett Best of Suffolk

Matt creates our marketing strategy for recruiting fabulous holiday lets across the region. Author of creative content for blogs, PR, print advertising and social media. Owner of events and local sponsorship opportunities. Press Officer, for all media-related content. Manager of marketing partners’ relationships including SEO and Social Media.

Your go-to for…All things marketing from social media, blogs, SEO, events & sponsorship and much more.
The Best thing about Suffolk is….. The beautiful coastline as I enjoy taking my dog Nelson to explore the beautiful beaches and woodlands.
My proudest professional moment is When the Heart of the Lakes brand won a British Travel Award (BTA) it was an amazing achievement for the business.”
A fun fact about meWhen I was on holiday in Las Vegas I was taken on stage by the blue man group. it was an amazing experience.”
My favourite drink is“A nice G&T while enjoying the sun.