The Cart House

Customer rating

4.2★

6 Guests
3 Bedrooms
1 Bathroom
Pets No
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Features

Off road parking
Ground floor bedroom
Open fire
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and maintenance

* Based on a combined average customer score

21 Customer Review(s)

Cheryl
September 2026

“The week didn't start well because there was no hot water.”

This was rectified by putting on a booster - which the owner should have done . This ramshackle property has so many things wrong I'm going to number them. 1) It was really dirty, very dusty but also the dirt was ingrained. Cobwebs everywhere. 2) The oven was so dirty you couldn't use the grill because of the smoke from burning fat. 3) The dishwasher filter can't have been cleaned for months so the china was dirty. It had no salt or rinse aid in it. 4) The coffee maker - which leaks water ...

This was rectified by putting on a booster - which the owner should have done . This ramshackle property has so many things wrong I'm going to number them. 1) It was really dirty, very dusty but also the dirt was ingrained. Cobwebs everywhere. 2) The oven was so dirty you couldn't use the grill because of the smoke from burning fat. 3) The dishwasher filter can't have been cleaned for months so the china was dirty. It had no salt or rinse aid in it. 4) The coffee maker - which leaks water when you lift off the reservoir because the seal is broken - didn't work because it had so many empty pods in it. 5) The windows upstairs don't open, except for the Velux in the bathroom. 6) There were no outdoor seats or table apart from a bench. 7) There's no oven glove. 8) Half the garlic press is missing. 9) Some of the bedding is very poor. 10) The info about the bins lacks clarity. 11) The dining/kitchen table has only four chairs despite the house having beds for six. Also, there were none of the promised biscuits in the welcome pack. The TV is positioned in such a way that you could not view it from the sofa. There is no full length mirror. The flat roof above the kitchen is pooling water which appears to be causing damp in the ceiling.

- Cheryl, September 2026
Michelle August 2026

“Lovely cottsge in a lovely location.”

- Michelle, August 2026
Rebecca August 2026

“Awful, property was dirty, toilets hadn’t been cleaned, carpets needed hoovering and we had to clean the downstairs bedroom, it had so many dead flies, cobwebs etc.”

it was like it hadn’t been used for weeks. My son was upset so we left the property. Sykes cottages have been absolutely appalling since, basically saying we had no claim as we left the property. . We’ve booked holidays with Sykes for 13 years and never contacted them and yet the one time we explained , we were met with ‘ the owner said it was sufficiently clean’ . No point using a holiday company like Sykes as when u need them, they aren’t interested in actually listening. We ended up lodging a formal complaint but yet they can’t even offer us a penny of our money back. It’s upset me to have to leave a review like this but we are a family and have lost both our holiday and our money. We will never book through Sykes again and nor will our friends and family after this. Beyond poor service and very upset customers.

- Rebecca, August 2026
G May 2026

“A lovely quiet location , with excellent views across the River Alde toward Aldeburgh.”

Lots of wildlife such as Cuckoos and Barn Owls as well as pleasant walks down toward the riverside. The property itself was clean and tidy, and the grounds surrounding it well maintained with lots of local wildlife venturing into the garden. We had deer, hares and even a lizard, as well as numerous birds. There was also a very nice pond which a pair of Moorhens had made a home of. The owners, who live in adjacent buildings, were pleasant, helpful and unobtrusive.

- G, May 2026
Samuel April 2026

“A fantastic stay.”

The cart house is lovely,, and the grounds and views are beautiful. The hosts are local, attentive and generous, inviting us to explore the full run of their land and even going as far to post back to us our forgotten keys! The kitchen was well equipped, the house clean and comfortable, and the toys in the cupboard were very appreciated!

- Samuel, April 2026
Alan, Donna & Rosie Apr 2026

“Lovely break in a peaceful location with stunning views.”

Much needed rest in comfort. Thanks!

- Alan, Donna & Rosie, Apr 2026
Clive, Clare & Boys Apr 2026

“Thank you for a lovely stay.”

A nice peaceful, cozy stay.

- Clive, Clare & Boys, Apr 2026
Jane February 2026

“Three of us stayed in The Cart House and we all loved it, and will definitely try to return in the Summer months.”

Simon, the owner, was very good at communicating; it is well equipped in all respects, comfortable in terms of furniture and beds, with interesting pictures to look at and a practical layout. A real haven to come back to after our adventures and days out in the surrounding towns and countryside.

- Jane, February 2026
Veronica August 2025

“This was a really quiet, away-from-it-all place, where we could totally unwind.”

The next village (Orford) has several places to eat plus a bakery and an excellent village shop.

- Veronica, August 2025
Steve August 2025

“We had a lovely short stay at the cottage.”

It was clean, tidy, and very comfortable, with everything we needed. The location is beautiful and peaceful, making it a perfect place to relax. Would happily return and recommend to others.

- Steve, August 2025
John August 2025

“We found The Cart House to be very comfortable, spacious and well equipped.”

The beds/pillows were spot on for a great night's sleep. We had a curtesy phone call from the Simon the owner, the evening before we arrived which was unusual and very thoughtful. In all our years of booking with Sykes, we've never had that before. Also the bottle of wine and fresh flowers on arrival was lovely. It's location made it very peaceful but it's worth mentioning that the narrow track leading to the property would be tricky for a vehicle with low ground clearance. If any improvements could be made, then perhaps a larger shower head which would help to diffuse the high pressure, which was very powerful. The only other thing was when it was time for us to leave there wasn't any information in the binder about what to do with the bedding and used towels etc. Perhaps the binder needs an update? Very minor observations which certainly didn't detract from a great holiday with plenty of places to visit, things to see and do or simply enjoy the beautiful countryside. Simon and Sheena were the perfect hosts.

- John, August 2025
Colin September 2024

“The property is listed as for 4 guests but has beds for 6 guests.”

The picture of the property is not good and doesn’t do the property justice The owners who live on site are lovely. Very friendly and helpful and not intrusive.

- Colin, September 2024
Sharon September 2024

“We enjoyed our stay very much at the cart house .”

The only reason we didn't give 5 star for maintenance was the fan in the bathroom was not working we felt possibly that it should have been checked. But other than that it is a beautiful place to stay and we would highly recommend it if you like nature and peace and quiet it's perfect.

- Sharon, September 2024
Graham August 2024

“The property is situated in the grounds of the hosts home, which are quite considerable with a pond, very large grassed area and other ex farm use buildings plus a rough grassed tennis court if you want a knock about.”

The hosts are very warm and friendly and allow you full use of the garden and surrounding area. On entering the property, the main downstairs area which comprises a kitchen diner and lounge area, the first thing that hit us was an amazing air of calmness and serenity, the stress of the journey here ( 7 hours ) just melted away. The place was lovely and clean and fixtures and fittings are to quite a high standard although some pans and 2 of the settee's could do with an update ! The master bedroom had an emperor size bed which was incredibly comfortable, pillows were also very comfy. The property is in a very rural location so it is beautiful and quiet, no passing traffic, or anything really, as it is at the bottom of a farm track but this is the properties appeal, a total chill out and de-stress rental. My only real negative for this rental would be the poor security on the external doors and renters should understand that the properties appeal of a quiet isolated location also means you need to drive to go to pubs, shops etc. Overall though a highly recommended location for a rural break.

- Graham, August 2024
Elizabeth March 2024

“A lovely large and secluded cottage, with nature all around and hosts who ensure that everything is to your liking, but are not in any way intrusive.”

Very comfortable large bed and huge downstairs area in which to relax. If you're looking for a quiet, relaxing time away, The Cart House is perfect.

- Elizabeth, March 2024

Thank you for your feedback - a delight to read. Property Owner
Grant December 2023

“We really enjoyed our 1 week stay at the Cart House.”

It was a perfect little self-contained property that was very warm despite the cold weather outside and had nearly everything we needed for a week's stay. The kitchen was fully fitted and all bedding and towels were provided. The only things I would pick out to make people aware of is that the last 1.5km of roads are quite pot-holed and prone to significant flooding. We drive a Rav4 so were fine but if anyone was planning to travel in a smaller car I would be sure the weather is going to stay fine. We also found the internet was pretty unusable. This isn't massively surprising in this part of Suffolk but download speeds were often <1Mbps and so streaming was intermittent. We could get 4G which is how we supplemented it - so make sure you travel with plenty of data.

- Grant, December 2023
Nigel September 2023

“The Cart House is a unique and peaceful place in beautiful surrounds.”

Simon is a charming and helpful host.

- Nigel, September 2023
Rachael August 2023

“We thoroughly enjoyed our stay at the Carthouse.”

It is a beautiful location. The house is lovely and it truly felt like ‘getting away’ from it all. Simon was very kind to us….I think, however, we were too big a party and it might be worth making more of the recommendation that it is really only suitable for up to 4 people. I feel a bit uncomfortable that we might have over disturbed Simon and his family in their beautiful home/grounds.

- Rachael, August 2023
Jennifer May 2023

“A lovely tranquil holiday retreat.”

A little off the beaten track but all the more enjoyable for that. If you are into wildlife it's ideal. Roe and muntjac deer foxes hares egrets and much much more to be seen. Friendly and welcoming hosts. We were sad to leave.

- Jennifer, May 2023
Gillian May 2023

“We stayed in this property last week The property was in a lovely area but the journey was quite a trek, especially in the wet weather, and we had to travel along several miles of bumpy unmade up roads full of potholes to reach The Cart House.”

Anyone with a lower slung car would have found the roads virtually impossible to travel along The holiday property was very near to the owners’ property which we were not aware of at the time of booking. The property wasn’t well cared for and the standard of cleanliness was not what we expected. It clearly had not been cleaned thoroughly for some time There had been a flood in the downstairs loo and hallway which hadn’t been repaired by any sense of the word and it was almost derelict in the hallway and very damp The kitchen wasn’t great. A lot of the equipment was below standard and again cleanliness was an issue The 3 sofas in the sitting room were clearly very old and had no support The promised WIFI was dreadful, as was the TV connection. The TV pixelated all the time which made it virtually impossible to watch and it was certainly not a Smart TV as stated. We had little or no internet connection for the whole of the our stay which caused difficulties for us. As for the promised outdoor amenities, the tennis court grass hadn’t been prepared for playing, the telescope was rusty and unusable and the hut, which we had hoped to sit in, was run down and had no suitable seating. The swimming hole was also unusable as the jetty to access the water was unstable and dangerous And from the description of the property we had expected to have a private garden to sit in which was not the case. There was just one bench outside near the back door and near to the track which vehicles used. There was nowhere to sit outside together as a family and enjoy a meal, as advertised.

- Gillian, May 2023
Sue October 2022

“Wonderful property with kind and attentive host.”

It was hard to leave!

- Sue, October 2022

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Summary

Three bedrooms: 1 x king-size, 1 x twin & 1 x ground floor twin
Bathroom with bath, shower over, basin and WC
Open-plan living space with kitchen, dining area and sitting area with woodburning stove
Cloakroom with basin and WC
Electric underfloor heating on ground-floor and electric panels on first-floor with a woodburning stove
Electric oven, grill and hob, microwave, fridge/freezer, dishwasher
Smart TV, DVD player, CD player, iPod docking station, WiFi
Bed linen and towels inc. in rent
Ample off-road parking
Extensive gardens with tennis court, natural eco swimming hole and patio furniture
Sorry, no smoking and no pets
Shop 4.3 miles, pub 4.6 miles
Note: There will be a welcome gift of wine and biscuits on arrival
Note: There are unfenced ponds and pools so children should be supervised at all times
Note: The property is in close proximity to the owners property
Note: The property is accessed by a bumpy, country track
Note: This property does not accept Contractor Bookings

The property

There’s a kitchen/dining room, which is open to a large sitting room and a hallway to the ground floor bedroom and WC beyond. Upstairs, there is a landing leading to the master bedroom, bathroom and twin bedroom - all with views over the grounds. GROUND FLOOR: Guests enter into The Cart Lodge through a large stable door into the kitchen. KITCHEN/DINER: A fully equipped kitchen with a dining area seating six, the kitchen has a Neff four-ring electric hob, an integrated Neff electric oven, a Bosch dishwasher, tall fridge-freezer and washing machine, and plenty of cupboard space. SITTING ROOM: The features of this room are the wood burner with three large sofas positioned around it as well as the full wall of three glass panes – one being a sliding glass door – letting an immense amount of light into the living space. The sitting room is open plan with the kitchen/diner and has a flat screen TV with FreeView channels, a DVD player and a CD player with an iPod docking station. CLOAKROOM: A hand basin and a W.C. TWIN BEDROOM: A cosy twin with bedside tables. FIRST FLOOR: The angled stairs rise from the sitting room to a first floor landing. MASTER BEDROOM: A spacious bedroom with a king size bed, large windows looking over the beautiful countryside and Alde River with a bistro table and chairs in front of them. There are matching bedside tables, a chest of drawers and two built-in wardrobes. BEDROOM 3: A twin room with two full size single beds; there are two bedside tables and two chests of drawers. BATHROOM: A bath with shower overhead, a hand basin and a W.C. OUTSIDE: Plenty of off road parking and lots of space to explore. This property benefits from a grass tennis court.

Note: This property does not accept Contractor Bookings.

Floorplans

Floorplan

Note: This property has a Good Housekeeping bond of £350.

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About the location

ORFORD

Snape Maltings 5 miles; Woodbridge 12 miles;

The attractive, unspoiled fishing village of Orford is situated on the bank of the River Alde and looked over by its magnificent 12th century castle built by Henry II. The village is home to a hotel and restaurant, two pubs, village store, bakers and wonderful fish restaurant and smokehouse. Orford is surrounded by farm land and forest in an area known as the Suffolk Coasts and Heaths Area of Outstanding Natural Beauty. Centrally located, just 12 miles from Woodbridge to the south and Aldeburgh to the north, and just 5 miles from the famous Snape Maltings complex. The village of Orford is steeped in history. Henry II commissioned a castle to be built in the 12th century which is a must see when you visit the area. Owned and maintained by English Heritage you can enjoy this wonderful 'keep' and from the top there are breathtaking views for miles on a clear day.

Note: There are unfenced ponds and pools so children should be supervised at all times.
Note: The property is in close proximity to the owners property.
Note: The property is accessed by a bumpy, country track.
Note: This property does not accept Contractor Bookings.

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

Sudbourne Near Orford, Suffolk (Ref. 1116969)

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Features

Reviews & Ratings

“The week didn't start well because there was no hot water.”

“Lovely cottsge in a lovely location.”

“Awful, property was dirty, toilets hadn’t been cleaned, carpets needed hoovering and we had to clean the downstairs bedroom, it had so many dead flies, cobwebs etc.”

“A lovely quiet location , with excellent views across the River Alde toward Aldeburgh.”

“A fantastic stay.”

“Lovely break in a peaceful location with stunning views.”

“Thank you for a lovely stay.”

“Three of us stayed in The Cart House and we all loved it, and will definitely try to return in the Summer months.”

“This was a really quiet, away-from-it-all place, where we could totally unwind.”

“We had a lovely short stay at the cottage.”

“We found The Cart House to be very comfortable, spacious and well equipped.”

“The property is listed as for 4 guests but has beds for 6 guests.”

“We enjoyed our stay very much at the cart house .”

“The property is situated in the grounds of the hosts home, which are quite considerable with a pond, very large grassed area and other ex farm use buildings plus a rough grassed tennis court if you want a knock about.”

“A lovely large and secluded cottage, with nature all around and hosts who ensure that everything is to your liking, but are not in any way intrusive.”

“We really enjoyed our 1 week stay at the Cart House.”

“The Cart House is a unique and peaceful place in beautiful surrounds.”

“We thoroughly enjoyed our stay at the Carthouse.”

“A lovely tranquil holiday retreat.”

“We stayed in this property last week The property was in a lovely area but the journey was quite a trek, especially in the wet weather, and we had to travel along several miles of bumpy unmade up roads full of potholes to reach The Cart House.”