“Sykes were terrible and never ever got back to me on my requests.”
The pool was cold, owner said it was the weather? Never heard anything like that. The only reason we booked the place was for the pool. We want some kind of compensation. House had more spiders than the film arachnophobia! Wasn't really clean, pool area looked very tired. The owners were lovely but think they need to think about what they are doing.
Thank you for your feedback and I'm sorry you didn't have an enjoyable stay, if you had brought the issues up during your stay it may of been something we could've resolved. The pool was heated to 22.5 degrees for the duration of your stay, the unfortunate weather and storms that week were out of our control and it did have an effect on the temperature and debris in the pool.
We have professional cleaners who came in and deep cleaned the day of your arrival, who make sure to move all furniture around to ensure spiders aren't hiding anywhere, hwoever during the course of a fortnight it's likely they will come in.
We hope to welcome you back soon, hopefully when the weather is better!
Property Owner