“Generally we had a great stay, Property was lovely, in the heart of the Suffolk countryside, which is what we wanted, easy access for us to visit family and friends.”
We had an issue with the keysafe and could not open it easily (quite different to the one we have) recommend providing full instructions, sadly due to the heavy rain we had a minor roof leak, also shower head/kettle were furred up with calcium due to the hard water, we called the Best of Suffolk offices and we had a maintenance person there within 15 minutes & has was great, sorted the shower head, gave us kettle descale product and noted the roof leak, asked us to monitor it (this will require ...
We had an issue with the keysafe and could not open it easily (quite different to the one we have) recommend providing full instructions, sadly due to the heavy rain we had a minor roof leak, also shower head/kettle were furred up with calcium due to the hard water, we called the Best of Suffolk offices and we had a maintenance person there within 15 minutes & has was great, sorted the shower head, gave us kettle descale product and noted the roof leak, asked us to monitor it (this will require the vertical shiplap and lead looking at/replacing asap to avoid it getting worse) mostly just a roof stain at present (small patch on floor when we arrived). Lights on cooker hob do not work, handy for using when cooking if you don't want the spot lights on. Overall though we would definitely come back and stay again, Property is very comfortable, fire kept the place warm, without additional heating etc. Maybe an ash bin could be provided to facilitate removal of ash if using the log burner. Thank you again for a Lovely Stay.