Grosvenor House

Customer rating

2.5★

12 Guests
6 Bedrooms
3 Bathrooms
Pets Yes
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Features

Four poster bed
Off road parking
Open fire
Garden / Patio
Highchair available
Pub/shop < 1 mile
Washing machine
Dishwasher
Seaside
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

6 Customer Review(s)

Laura
December 2025

“We stayed as a large family over Christmas and we had a wonderful time.”

The house was stunning an was decorated for Christmas. It felt warm an cosy when we arrived, it didn't feel like a holiday let, it felt like a home. Beds were comfortable, sheets and towels clean and soft. They even provided flannels, hand soap & shower gel. The kitchen had everything we needed, it didn't have ladle to seve one of our dinners but it's not the end of the world, we just improvised and it's not a reason to give a negative review like I've seen people do all because of personal ...

The house was stunning an was decorated for Christmas. It felt warm an cosy when we arrived, it didn't feel like a holiday let, it felt like a home. Beds were comfortable, sheets and towels clean and soft. They even provided flannels, hand soap & shower gel. The kitchen had everything we needed, it didn't have ladle to seve one of our dinners but it's not the end of the world, we just improvised and it's not a reason to give a negative review like I've seen people do all because of personal preference. The property owner left us a Christmas card, shortbread biscuits, wine and chocolate which was a very thoughtful gesture and we thoroughly enjoyed them. We had a lovely family Christmas at Grosvenor House & I would definitely book to stay in this property again.

- Laura, December 2025
Meera October 2025

“When we booked to stay at Grosvenor House, there were no reviews yet as it was a new listing.”

Having seen the reviews that were added by others in August, we were concerned and contacted the owner to ask if the issues raised had been resolved. We were reassured they were. Whilst the missing balustrade on the stairs was fixed, many of the issues raised by others remained. There is a general lack of cleanliness - the sofa is stained (covered with a blanket) and uncomfortable to sit on, there is insufficient seating for the number of guests. Cobwebs between the pictures and dust on the light switches. There is very poor workmanship of decor all over the house with gaps in flooring, between flooring and skirting boards. The downstairs toilet handle is hanging off. The catch for the under stairs cupboard is not screwed in, meaning the screw is protruding at just the right height for a small child to hurt themselves. The en suite on the first floor doesn’t have a door handle at all. The main bathroom on the first floor has a large gap under one end of the door and between the bath tub and the wall. There are damp patches on the walls in the lounge and second floor bedroom. There were dirty tissues under our bed. Two of the spot lights in the kitchen did not work and we asked for them to be fixed, only for a box of bulbs to be dropped off whilst we were out - were we to fit them ourselves? We could not reach and do not know how to change spotlights. There is a hole in the kitchen wall by the back door. There were glasses in the cupboard purchased from a charity shop with the price sticker still on (so clearly not been washed for use). The day bed in the family room slanted and some of the slats were bent. The wallpaper in the family room was coming away from the wall and had been coloured in with black marker pen in places, presumably to hide defects. There are a lack of utensils and supplies in the kitchen, thankfully we had brought our own baking trays based on one of the previous reviews. Overall, we were not impressed and would not have booked if we’d read the other reviews before going. The house needs significant maintenance to a higher standard and does not justify the price paid.

- Meera, October 2025
Claire August 2025

“Inside the house was dirty and tired looking.”

The sofa was very dirty and made us feel uncomfortable to use. There is not enough seating space for the number of people that stay. The dining room is very tired looking and again limited space with miss matched dining chairs. Some of the doors have loose door handles for example the down stairs toilet. In the bathrooms the plugs do not work. The oven was also very dirty and not cleaned from the last people that stayed. We chose to buy disposable trays but used the oven less than we normally would as we’re put off by the dirt. The rugs downstairs are old and unpleasant due to dirt and age. There is a hole in the wall in the kitchen and the sink tap leaks. On the last day the electric meter run out and we were lucky we were able to reach the house contact otherwise we would have been left we no electricity. Overall we found the house dirty with old amenities and were disappointed as this does not warrant the money we paid for the stay.

- Claire, August 2025
Pamela August 2025

“We were disappointed with Grosvenor House.”

It did not match up to our expectations based on previous properties that we have stayed in. We had an issue with the top floor bathroom ,where both plugs were seized open. Even after a phone call to the owner we ended up sorting this out ourselves. The kitchen was not well enough equipped for our group of 10 to prepare and cook meals from scratch, there were no serving spoons or casserole dishes. We had to buy the extra things we needed. The dish washer did not work very well, and this resulted in us having to rewash much of the time. The dining room was adequate to sit 10, but if the house was full to it's advertised 12 occupants then 2 people would be relegated to the kitchen. Likewise it was not possible for us all to sit in the lounge at the same time, whilst this might not necessarily be a problem as the older members of the party liked to retire to sit quietly in their rooms, the lack of any chairs upstairs made this difficult. There was a lack of storage in the bedrooms and the bathroom door in the ensuite had no handle or lock, loud singing was required when this was occupied. The advertised parking space was not big enough for a car, and the "court yard" was a tiny space reached by a huge step up from the dining room. These are not the standards we have come to expect from Sykes properties.

- Pamela, August 2025
April August 2025

“This was a beautiful house that had a really lovely feel to it.”

We were a party of 12, 6 adults and 6 children and there was plenty of room for us all, it had everything we needed and more. It was within walking distance to the beautiful beach and arcade where we spent most days. Also only 20 min drive to Yarmouth where we also went and a 5 min drive to Ness point where we went to watch the sunrise which I would highly recommend. I would recommend this place and hope to return next year.

- April, August 2025
Wendy April 2025

“I contacted Sykes through the portal to let them know our about our stay, I don't know if they have contacted the owner, however, this was our stay at Easter.”

Intermittent Internet on TV, I did contact the owner, unfortunately I was contacted on the morning we were leaving. Balustrade not connected to hand rail on first landing, health and safety issue. Large old cobwebs with dead spiders, in rooms and behind blinds Filthy windowsill in en-suite bathroom Parking on the front is big enough for a Smart Car, we have a Yaris and couldn't use the space. Hairs on bedding Dripping tap in kitchen Lock on downstairs loo does not work Choroded plugs in sink Middle bathroom, hot water tap is loose Hot water is very hot, no warning signs. It says it sleeps 12 however, insufficient seating in front room. Everyone should be able to sit somewhere comfortable, we had to take in deck chairs from our car. Dried out air fresheners all over the house. Refuse bin was already full, there was nowhere to put our rubbish. Not enough adequate cooking utensils, no baking trays, no jugs, not enough crockery for 12 people. There needs to be an inventory check. Front door is poor condition and easy to gain access In our opinion there seems to have been no care or attention to the property for a while, bearing in mind this is being marketed to the paying public as home from home.

- Wendy, April 2025

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Summary

Over three floors
Six bedrooms: 1 x king-size four-poster with en-suite with jacuzzi bath, basin, heated towel rail and WC, 3 x second-floor doubles, 1 x single, 1 x family room with king-size and day bed
Bathroom with bath, walk-in shower, basin and WC
Second-floor bathroom with bath, shower over, basin, heated towel rail and WC
Cloakroom with basin, heated towel rail and WC
Kitchen/diner
Dining room with woodburning stove
Sitting room with woodburning stove
Gas central heating and wood burning stoves Electric oven, gas hob, microwave, fridge/freezer, washing machine, dishwasher, air fryer
Smart TV and WiFi
Fuel, power and starter pack for woodburning stove inc. in rent
Bed linen and towels inc. in rent
Highchair available
Off-road parking for 1 car with unrestricted roadside parking nearby
Enclosed, gravelled courtyard with furniture
Two well-behaved dogs welcome
Sorry, no smoking
Shop 0.2 miles, pub 0.1 mile, beach 0.3 miles
Note: Due to the age and character of the property, there are steps throughout; please take care

The property

Grosvenor House is a gorgeous, three-storey, Victorian terrace with an original stained glass front door and a woodburning stove in the suburb of Kirkley Rise, Suffolk. Perfect for a group celebration, a family holiday or a reunion of friends, this home welcomes 12 guests and two dogs to enjoy a seaside break. Inside, a sitting room with a woodburning stove provides a space to unwind after a day out, whilst next door is a lovely dining room for home-cooked dinners with loved ones, with French doors leading to the courtyard. From here, the kitchen has a smaller table, ideal for a quick breakfast ahead of a beach day, and is well-equipped with all the home comforts you could need, such as a washing machine, dishwasher and air fryer. Finishing off the ground floor is a convenient cloakroom. Climbing up the stairs, three of the six bedrooms lie on the first floor, with a variety of layouts to choose from: a king-size with en-suite bathroom, a single, and a handy family room with a king-size and day bed, serviced by a bathroom. Climbing again to the second floor, three doubles serviced by another bathroom complete the sleeping arrangements. When you're ready to head out and explore, pass the wooded area outside the property and the short walk to the local independent shops and cafés, a charming addition to the suburb. Lowestoft's South Beach and Claremont Pier are also within easy reach for a day of seaside fun, and there are plenty of pubs along the waterfront for a drink and a bite to eat with a view. For family-friendly days out, Africa Alive and Pleasurewood Hills are just a short drive away, or you can head to the popular Great Yarmouth, where there is a Pleasure Beach and leisure centre. Slightly further afield you can enjoy days out in the beautiful seaside towns of Southwold and Dunwich, both just a scenic drive away. Book Grosvenor House now for a memorable getaway filled with charm and convenience!

Note: This property has a Good Housekeeping bond of £700.

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About the location

LOWESTOFT

Oulton Broad 2 miles; Somerleyton 6 miles; Yarmouth 10 miles; Norwich 26 miles.

The family resort of Lowestoft is the most easterly point in Great Britain and is situated on the Suffolk Sunrise coast close to the Norfolk/Suffolk border with some of the finest sandy beaches in the area, with a range of attractions for all the family. From the traditional Victorian Seafront Gardens and donkey rides on the beach to the modern roller-skating rink at Claremont Pier and Pleasurewood Hills Leisure Park with its spectacular rides. The town has something for everyone; with 2 theatres. shops, restaurants, cafes, and bars whilst its maritime heritage is celebrated with a number of attractions including the floating ‘Mincarlo’ museum on Heritage Quay or the Lowestoft & East Suffolk Maritime Museum, plus a short drive away is The Transport Museum with its selection of old Buses, Trams and other transport in which they give local excursions. Along the coast is the classical seaside town of Southwold, famed for its beach huts and traditional pier and Minsmere RSPB nature reserve. home of BBC’s Springwatch or Benacre nature reserve at Covehithe: Venture inland to visit Somerleyton with its beautiful Stately Hall or visit the world-famous Norfolk Broads and a range of delightful country towns and villages.

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

Kirkley Rise, Suffolk (Ref. 1166365)

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Features

Reviews & Ratings

“We stayed as a large family over Christmas and we had a wonderful time.”

“When we booked to stay at Grosvenor House, there were no reviews yet as it was a new listing.”

“Inside the house was dirty and tired looking.”

“We were disappointed with Grosvenor House.”

“This was a beautiful house that had a really lovely feel to it.”

“I contacted Sykes through the portal to let them know our about our stay, I don't know if they have contacted the owner, however, this was our stay at Easter.”

Summary

The property

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About the location

LOWESTOFT