“We have stayed in many Best of Suffolk properties, which have lived up to the star ratings and expectations.”
The Mullberry looked good online but in reality was not. The pictures were obviously taken 9 years ago when the property was new. This would not have been a problem if the property had been maintained and cleaned adequately.
The property was dirty to the extreem of dog diarrhoea under a bed in the childrens bedroom.
The bathroom sinks and plugholes were dirty with hair in the shower drains.
Blood on a pillowcase and hair in the bed.
Food debris and dog hair under sofa cushions and furniture ...
The Mullberry looked good online but in reality was not. The pictures were obviously taken 9 years ago when the property was new. This would not have been a problem if the property had been maintained and cleaned adequately.
The property was dirty to the extreem of dog diarrhoea under a bed in the childrens bedroom.
The bathroom sinks and plugholes were dirty with hair in the shower drains.
Blood on a pillowcase and hair in the bed.
Food debris and dog hair under sofa cushions and furniture that had not been cleamed under.
Greasy oven trays.
The property had two air freshners in each room which obviously was to disguise the musty smell whem removed to sleep.
We contacted the owner on arrival regarding the dog faeces. He stated 'Im on my way to Lowerstoft for a swim, what do you want me to do about it?'. We requested he clean it up or send the cleaner. He reluctantly returned and cleaned the carpet, saying the best cleaners had been in to clean when I mentioned that the furniture had not been cleaned under or the faeces smelt.
Felt unable to mention the above to the owner as he apoeared very defensive and it was not for him to deal with.
The surrounding area was lovely but we would not visit this property again as we do not expect to pay to holuday in a property that needs a deep clean before the holiday begins.
