“The house was spacious and charming and we loved our stay in many ways.”
A couple of basics let things down though
1) The cleanliness in the kitchen wasn't up to Best of Suffolk's normal standards but after properly washing up the crockery and cutlery we planned to use that wasn't a major issue.
2) The thing that really cast a shadow over the whole stay was the double mattress in bedroom 1. The springs had gone and we were not able to sleep properly during our stay. We were really surprised as this is a basic that we thought would be a prerequisite for Best of Suffolk standards - normally there is a strong baseline so we feel we can book in confidence that basics such as this will not be a problem.
Thank you for your feedback. We are pleased to hear that you enjoyed your holiday at 52 Lee Road and its prime location in Aldeburgh.
We have passed your feedback along to the property owner who will be looking into all your points and rectifying where required. They take their guests comfort at their property very seriously, so appreciates the feedback.
We hope to welcome you back to 52 Lee Road and Best of Suffolk again in the future.
Property Owner