“We stayed in this property last week The property was in a lovely area but the journey was quite a trek, especially in the wet weather, and we had to travel along several miles of bumpy unmade up roads full of potholes to reach The Cart House.”
Anyone with a lower slung car would have found the roads virtually impossible to travel along The holiday property was very near to the owners’ property which we were not aware of at the time of booking. The property wasn’t well cared for and the standard of cleanliness was not what we expected. It clearly had not been cleaned thoroughly for some time There had been a flood in the downstairs loo and hallway which hadn’t been repaired by any sense of the word and it was almost derelict in the hallway and very damp The kitchen wasn’t great. A lot of the equipment was below standard and again cleanliness was an issue The 3 sofas in the sitting room were clearly very old and had no support The promised WIFI was dreadful, as was the TV connection. The TV pixelated all the time which made it virtually impossible to watch and it was certainly not a Smart TV as stated. We had little or no internet connection for the whole of the our stay which caused difficulties for us. As for the promised outdoor amenities, the tennis court grass hadn’t been prepared for playing, the telescope was rusty and unusable and the hut, which we had hoped to sit in, was run down and had no suitable seating. The swimming hole was also unusable as the jetty to access the water was unstable and dangerous And from the description of the property we had expected to have a private garden to sit in which was not the case. There was just one bench outside near the back door and near to the track which vehicles used. There was nowhere to sit outside together as a family and enjoy a meal, as advertised.