“Awful, property was dirty, toilets hadn’t been cleaned, carpets needed hoovering and we had to clean the downstairs bedroom, it had so many dead flies, cobwebs etc.”
it was like it hadn’t been used for weeks. My son was upset so we left the property. Sykes cottages have been absolutely appalling since, basically saying we had no claim as we left the property. . We’ve booked holidays with Sykes for 13 years and never contacted them and yet the one time we explained , we were met with ‘ the owner said it was sufficiently clean’ . No point using a holiday company like Sykes as when u need them, they aren’t interested in actually listening. We ended up ...
it was like it hadn’t been used for weeks. My son was upset so we left the property. Sykes cottages have been absolutely appalling since, basically saying we had no claim as we left the property. . We’ve booked holidays with Sykes for 13 years and never contacted them and yet the one time we explained , we were met with ‘ the owner said it was sufficiently clean’ . No point using a holiday company like Sykes as when u need them, they aren’t interested in actually listening. We ended up lodging a formal complaint but yet they can’t even offer us a penny of our money back. It’s upset me to have to leave a review like this but we are a family and have lost both our holiday and our money. We will never book through Sykes again and nor will our friends and family after this. Beyond poor service and very upset customers.