“Not suitable for older people.”
Went for a one level property but found large steps to master bedroom and bathroom and silly wooden strip in lounge doorway a trip hazard. Also sofas hard to get out of had to sit on spare pillows . We have used Sykes cottages for several years and this has been our only disappointment
I’m so disappointed to receive this review as the property owner.
I’m sorry to hear the property did not meet your personal expectations. However, we have many elderly guests who have loved their stay at the cottage, indeed some have chosen to come back for repeat stays.
The listing clearly states that there is a step up to the master bedroom and bathroom. It’s important to read the full property description carefully before booking, especially if mobility is a concern. To mark us down for accuracy of listing is really unfair.
The “wooden strip” in between the rooms is a standard threshold, common in period properties, I appreciate it is ever so slightly raised and I’m sorry if this caused you problems.
The sofas we have are standard and typical for a cottage, one is slightly higher and firmer than the other to offer a choice. While comfort is subjective, these are typical for a cottage of this kind and have not been raised as problematic by previous guests. If you have specific requirements such as particular sofa heights or seating needs, I suggest you contact the property before booking so the owner can help determine whether the property is suitable for you.
We appreciate your feedback, but it’s important that reviews remain fair and balanced to help future guests make informed decisions. Perhaps you weren’t aware that a low rating can have a significant impact on a small business like ours. We genuinely want all our guests to enjoy their stay at the cottage, and we’re disappointed that you did not. We wish you all the best for your future holidays elsewhere.
Property Owner