“We were sad when we arrived to find that our towels and bedding were not freshly washed.”
My friend stayed in the double and she said her pillow smelt of baby sick.
Our king size bed mattress was so uncomfortable and did not appear to fit the frame properly. Such a shame as we would have booked for next year but it is putting us off rebooking.
We have stayed at Ploughmans Green multiple times as we love the swimming pool and games room for the children. Such a shame as the above points really marred our stay.
Any feedback from yourself would be gratefully welcome.
My friend stayed in the double and she said her pillow smelt of baby sick.
Our king size bed mattress was so uncomfortable and did not appear to fit the frame properly. Such a shame as we would have booked for next year but it is putting us off rebooking.
We have stayed at Ploughmans Green multiple times as we love the swimming pool and games room for the children. Such a shame as the above points really marred our stay.
Any feedback from yourself would be gratefully welcome.
Hi. Were any of these issues raised to Best Of Suffolk during your stay please?
We have never received negative feedback about the cleanliness of our house in the past because our Housekeeper always works to a very high standard. If for some reason this was not the case then we would have liked to have received this feedback during your stay so that it could be verified and rectified. I’m sure you’ll understand that your comments lose some credibility if the first we hear about it is in feedback after the holiday.
The house is our second home so I can assure you that the mattresses are of a high quality, we have the same mattresses in our main home in London.
I’ll disregard the mattress comment as personal preference, but look into the cleanliness points you raised.
Thanks for your feedback. Enjoy your next stay in Ploughmans Green.
Property Owner