“This was our 4th visit to Upper Lodge and we loved it as much as ever.”
We took our greyhound and, for the 1st week, our family and grandchildren. We then extended by a week to recover after they had left! We all had a brilliant time and they loved it too.
The accommodation was very clean and bright and warm, and very well appointed and equipped.
However neither the dishwasher nor the tumble drier were working. This was not ideal with 6 people staying. These unserviceabilities were not the fault of Sykes Cottages and certainly not the Owner. But when reported ...
We took our greyhound and, for the 1st week, our family and grandchildren. We then extended by a week to recover after they had left! We all had a brilliant time and they loved it too.
The accommodation was very clean and bright and warm, and very well appointed and equipped.
However neither the dishwasher nor the tumble drier were working. This was not ideal with 6 people staying. These unserviceabilities were not the fault of Sykes Cottages and certainly not the Owner. But when reported to Sykes their attempts to rectify things were pathetic verging on non-existent.
Contact with the owner got the dishwasher replaced in short order; the tumble drier never was rectified because all attempts to contact Sykes left me fighting their dreadful automated response system. Even when they responded with a contact phone number to ring - it was answered by the automated system again! I gave up in the end as the effort of trying to contact Sykes was spoiling our holiday,