Best of Suffolk was founded in 2006 with just six properties, on a mission to bring the standards of boutique hotels to self-catering accommodation. The team have successfully grown our award-winning business year-on-year which now represents over 300 stylish places to stay in Suffolk. In July 2021 Best of Suffolk joined forces with Sykes Holiday Cottages, and officially become part of the Sykes Cottages family.
All of us at Best of Suffolk are proud of what we’ve achieved – creating a thriving business by bringing boutique standards to holiday letting and focusing on achieving the highest levels of customer service.
Back in the early days, a wooden seagull called Morris adorned the fireplace of Aldeburgh Cottage, Best of Suffolk’s very first holiday cottage, he soon became recognised as a symbol of our company, standing for luxury holiday accommodation in Suffolk.
From the beginning, Best of Suffolk has stood for consistently high standards and stylish properties. Before any property is launched, we ensure that every one of our properties will delight our guests and reach our brand standards, including, an agreed contents list, crisp cotton linen and oversized bath towels – underlining our commitment to delighting our guests, enabling them to have outstanding holidays.
Growing rapidly since 2006, the team’s commitment to listening to the needs of our guests and offering them the very best in stylish, well-appointed properties remains our number one priority!
The award-winning Best of Suffolk ‘dream team’ are here to make your holidays special, and to make running your holiday home pain free and profitable.
Pig is our office dog who is the teams favourite member, she can be either found sleeping or chasing a ball or stood by Becky’s desk waiting for a treat.
Your go-to for… Cuddles, tennis balls and sharing lunches.
The Best thing about Suffolk is…. She thoroughly enjoys the endless places to explore. Tunstall Woods and Dunwich are the favourites.
Her proudest professional moment is… Becoming a Best of Suffolk model on property pages and chief snack tester.
A fun fact about her… She retired to Aldeburgh after a brief time in Battersea Dogs Home, and her name started as a nickname that just stuck!
Her favourite drink is… Fresh water, and a small amount of our Business Development Managers Earl Grey Tea when she’s finished!
As Experience Manager, Becky works diligently with the Customer & Owner Relations team, the Quality team, and the Maintenance team to deliver the best possible operational service to all guests & clients. Everything from brand performance, to sales analysis, to monitoring and enhancing satisfaction and quality across the portfolio.
The one place that is a must visit in Suffolk? As a tractor girl – a visit to watch Ipswich Town Football Club at Portman Road…..come on you blues!
A fact that most people don’t know about you? That cheese makes me sneeze, but I still enjoy it!
Who was your role model when growing up? Buffy The Vampire Slayer
What is your favourite Restaurant or Pub to eat in Suffolk? There are so many wonderful places to eat in Suffolk so choosing one is really tricky. The Coach and Horses in Melton never disappoints – their nachos are epic.
If you could have one superpower, what would it be and why? To be invisible – so I could get some peace and quiet from the BoS team.
What is one of your favourite work memories? In 2023 we dressed up as ghosts as a team and created a Halloween video and we won the ‘Best Team Costume’ across the whole of Sykes – proud moment
What did you want to be when you were younger and why? I wanted to be a nurse as I thought it looked like fun.
Vicki is a senior member of the customer and owner team at Best of Suffolk. She handles everything from guest enquiries, to processing bookings, to customer service when assistance is needed. Vicki’s care and attention to details helps to deliver the highest level of customer service to guests and owners at all stages of the customer journey.
The one place that is a must visit in Suffolk? Tunstall Forest
A fact that most people don’t know about you? I have a black cat named Perse (short for Persephone, the Greek Goddess of the Underworld)
Who was your role model when growing up? Michelle Obama
What is your favourite Restaurant or Pub to eat in Suffolk? The Woodyard in Woodbridge – fresh and authentic Italian Pizza!
If you could have one superpower, what would it be and why? Telekinesis then I wouldn’t have to move to make a Cup of Tea
What is one of your favourite work memories? So many to choose from, as our team is genuinely hilarious and really close! However, I am incredibly competitive and am proud to be the official Best of Suffolk Weekly Quiz Reigning Champion!
What did you want to be when you were younger and why? A Secret Agent – I just thought it would be really cool
Taylor is our Owner Experience Team Leader working closely with the owners at Best of Suffolk and the Quality team. She also provides support to guest and client operations across customer service, bookings and administration departments.
The one place that is a must visit in Suffolk?Aldeburgh or Walberswick!
A fact that most people don’t know about you? I have a four-year-old tortoise called Reggie that we still don’t know if it’s a male or female…
What is your favourite Restaurant or Pub to eat in Suffolk? Too many to choose but The Fox Inn Darsham serves amazing roasts!
If you could have one superpower, what would it be and why? Flying so I can skip the scary country roads through Suffolk.
What is one of your favourite work memories? Any of the outings with the team, its always fun and full of laughs.
What did you want to be when you were younger and why? A vet so I could be surrounded by animals all day.
Providing support to guest and client operations across customer service, bookings and administration departments.
The one place that is a must visit in Suffolk? Woodbridge, a great pub crawl!
A fact that most people don’t know about you? I’m allergic to everything (quite literally).
Who was your role model when growing up? The Wiggles…
What is your favourite Restaurant or Pub to eat in Suffolk? The Alex in Felixstowe.
If you could have one superpower, what would it be and why? Super speed, handy in the summer to get away from the wasps.
What is one of your favourite work memories? Completing the mighty hike with Tamar, Taylor & Hannah.
What did you want to be when you were younger and why?I wanted to work on cruise ships, travelling the world whilst working!
Tamar works closely with our maintenance team, contractors and owners to ensure our properties meet Best of Suffolk’s high standards. She ensures a positive guest experience by responding to, and actioning, guest feedback. Tamar is a brand ambassador and quality Champion.
Your go-to for: All things quality focused!
The Best thing about Suffolk is…..“Endless miles of footpaths and stunning countryside and coasts I can explore with my staffy-cross, Pig.”
My proudest professional moment is…“Providing extra support to my colleagues or clients.”
A fun fact about me… “I had security at London City Airport open it up especially for me one night.”
My favourite drink is…“Coffee by day, prosecco by night.
Our newest member of the team Connor has fitted in. He will be most likely be seen out and about in the van dealing with all the requests we have or PAT testing at our properties.
The one place that is a must visit in Suffolk? Any of the Suffolk coastline its just perfect
A fact that most people don’t know about you? I was suffolks county champion 5 years in a row for hurdles and high jump
What is your favourite Restaurant or Pub to eat in Suffolk? Poachers Pocket I’m always in there for food or a pint.
If you could have one superpower, what would it be and why? Mind control because I would have an easy life
What is one of your favourite work memories? Hiding under my bosses table and scaring him first thing in the morning
What did you want to be when you were younger and why? I wanted to be an architect I have no idea why because I didn’t want to stay in education any longer than I had too
Hannah is responsible for winning new properties to join our Best of Suffolk family. Additionally, Hannah is our property photographer, responsible for launching new properties on our website and guiding new owners through the holiday let process whilst working hard to ensure they succeed.
Your go-to for: Recruiting new properties and Best of Suffolk property photography.
The Best thing about Suffolk is…..“Watching the sunsets and sunrises on the beautiful beaches and across the countryside.”
My proudest professional moment is…“My article in the Suffolk/Norfolk magazine or for being with BoS for 10 years, having started off in admin moving on up to Business Development Manager.”
A fun fact about me… “I am completely obsessed with highland cows.”
My favourite drink is…“Gin & lemonade.”
Matt creates our marketing strategy for recruiting fabulous holiday lets across the region. Author of creative content for blogs, PR, print advertising and social media. Owner of events and local sponsorship opportunities. Press Officer, for all media-related content. Manager of marketing partners’ relationships including SEO and Social Media.
The one place that is a must visit in Suffolk? or me its the For me its the whole coastline as I am originally from the Lake District, I just love the sea air and walking my dog (Nelson) along the coastline.
A fact that most people don’t know about you? I have appeared on the Las Vegas stage with the Blue Man group which was amazing and a moment that will live with me forever
Who was your role model when growing up? I couldn’t pick just one so I have gone for two my first one was Tony Yeboah (Leeds Utd legend when I was younger) & Tiger Woods
What is your favourite Restaurant or Pub to eat in Suffolk? I love Italian and my favourite Italian is Cleone’s Italian Restaurant in Halesworth
If you could have one superpower, what would it be and why? X-ray vision … simply so I can find my golf ball when I hit it to parts I shouldn’t do
What is one of your favourite work memories? I do have a few I could choose, but I will go for the Charity abseil that I did for our Charity of the year (Cancer Support Suffolk) off our head office in Chester which is 89 feet tall
What did you want to be when you were younger and why? I have always wanted to play sport when I was younger so it would of been either a footballer or a Cricketer
