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Flexible Bookings Terms
Need to know what might happen if you can’t travel?
Booking Confirmed
100% refund if cancelled within 24 hours of booking.
24 Hours after booking
Covid-19 Restrictions
If Covid-19 restrictions mean travel is no longer permitted, we will issue you with either a voucher credit, valid for a new booking at the same property for use before 31 December 2022 or a full refund, if preferred.
24 Hours after booking
No Covid-19 Restrictions
If there are no restrictions, but you feel you don’t want to travel, we will try to re-sell the dates for you. If we fully resell the dates, you will then receive a refund for the amount you have paid minus the booking and admin fee.
We recommend taking out Booking Protect cover with all bookings as standard.
Here’s our full terms and conditions.