Book with Confidence

Book with Confidence

Book with Confidence

We understand in times like these you’re looking for a little reassurance.  It’s why we’re clear about our Covid-19 refund policy as well as having our Terms and Conditions available to view and agree to before booking.  That way, you know exactly where you stand in the event of not being able to travel.

Our Covid-19 Refund Policy has been checked and approved by the CMA and Trading Standards, so you can rest assured and book with confidence at Best of Suffolk.

For all bookings affected by Covid-19 Government restrictions on travel, including national and local lockdowns and the ‘Rule of Six’, these are the options open to you;

  • Re-booking the same property for a future set of dates until the end of 2022, without any administration charge.
  • Receive a voucher credit for the full value of the booking for a future stay at the same property, to be taken by the end of 2022.
  • Cancel your booking and receive a full refund.

Covid-19 Information Page

Take a look at our Covid-19 Information Page, which provides detail on everything Best of Suffolk are doing to deliver safe but fun holidays, as well as our Covid-19 Refund Policy for the ‘Rule of Six’, local land national lockdowns and our enhanced cleaning measures.

View Covid-19 Information Page

We’re Good To Go










We are delighted to announce that Best of Suffolk have been officially ‘Good to Go’ since 4 July 2020 onward!

As part of the Visit Britain ‘We’re Good to Go’ campaign, Best of Suffolk have demonstrated we’re following all the necessary guidelines to have opened from 4 July and operate safely.

According to the Visit Britain website, “The ‘We’re Good To Go’ industry standard and supporting mark means businesses across the sector can demonstrate that they are adhering to the respective Government and public health guidance, have carried out a COVID-19 risk assessment and check they have the required processes in place.”

So you can rest assured and book with confidence with Best of Suffolk.  We’re Good to Go!

What do Our Guests Say?

Here’s a selection of recent testimonials taken from our independent review platform, Feefo.




Booking Protection

We recommend taking out travel insurance with all bookings as standard.  We offer booking protection through a third party called Booking Protect, which can be added on to your new booking or an existing booking if you’ve not yet paid your balance by calling the team on 01728 638962.  Take a look at the full details below;

View Booking Protect Information

Terms and Conditions

It’s always best to take a look at our Terms and Conditions before booking, so here they are;

View Terms and Conditions

Book with Confidence with Best of Suffolk

So, what are you waiting for?  Book with confidence, book with Best of Suffolk.

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