“I left this information at the property but there are some things which I feel need addressing.”
The flat is above a cafe which opens at 8am. The cafe plays music. With the windows open in the flat (due to the warm weather) the music was intrusively loud. I do not recall the booking info saying anything about the cafe and I feel people should be aware about the noise from the cafe.
The sofas and chairs in the lounge had fairly grubby covers which needed a good clean, or should be re-covered.
The conservatory was basically unusable - too hot, and also dirty. Needs a good clean.
In the ...
The flat is above a cafe which opens at 8am. The cafe plays music. With the windows open in the flat (due to the warm weather) the music was intrusively loud. I do not recall the booking info saying anything about the cafe and I feel people should be aware about the noise from the cafe.
The sofas and chairs in the lounge had fairly grubby covers which needed a good clean, or should be re-covered.
The conservatory was basically unusable - too hot, and also dirty. Needs a good clean.
In the ensuite bathroom for the bedroom off the dining room, the extractor fan doesn't work, and one of the light bulbs constantly flickers.
Hello Mrs Hurst,
Thank you for your feedback. It is very much appreciated particularly as my husband and I have recently taken over the property and the existing bookings.
I have the furniture cleaning planned for July when we have a appropriate gap in bookings to allow them to dry. Similarly with an electrician to sort out the flickering light and extractor.
We are also in conversation with the cafe owner regarding the music and the housekeeping team regarding the sun room.
Once again thank you for taking the time to get in touch.
Kind regards
Diane and Chris Ray
Property Owner