“Neptune is comfortable and well located, a quiet position very close to the beach and a short walk into Aldeburgh, a great holiday base.”
In order to maintain the ‘outstanding’ listing, some things should be addressed such as tired, chipped crockery and very worn saucepans, and the outdoor seating under the arbor needs cleaning to look like the photos - it was not inviting. Fans in bathrooms/cloakroom did not work (mentioned in previous reviews) and only one front door key was tricky in a party of adults doing different things throughout a day. Cleanliness was good over all, even better if a deeper clean could be carried out ...
In order to maintain the ‘outstanding’ listing, some things should be addressed such as tired, chipped crockery and very worn saucepans, and the outdoor seating under the arbor needs cleaning to look like the photos - it was not inviting. Fans in bathrooms/cloakroom did not work (mentioned in previous reviews) and only one front door key was tricky in a party of adults doing different things throughout a day. Cleanliness was good over all, even better if a deeper clean could be carried out more frequently to really keep on top of details not done on changeover. On our first attempt at using the hoover, it took ages to sort because the cylinder had not been emptied for a loooong time and the dust/fluff was so compacted it had to be worked out with a stick! Surely this should be done at each change over by cleaners?!