“We stayed at 6 Willows Green at the same time last year as my friend and I come to attend an art course in Aldeburgh.”
The property suits us well as we are able to have a bedroom and bathroom each on separate floors of the property. It is a lovely house and is tastefully furnished. Unfortunately it is looking a little tired, the bin in the bathroom on the top floor is still broken even though we reported it last year and the king-size bed on the first floor was presented as two singles so unfortunately yet again we had to contact you to have this sorted, last year we had to contact you as two large bin bags had ...
The property suits us well as we are able to have a bedroom and bathroom each on separate floors of the property. It is a lovely house and is tastefully furnished. Unfortunately it is looking a little tired, the bin in the bathroom on the top floor is still broken even though we reported it last year and the king-size bed on the first floor was presented as two singles so unfortunately yet again we had to contact you to have this sorted, last year we had to contact you as two large bin bags had been left in the hall. On both these occasions you responded promptly and things were resolved. The bed on the top floor is extremely hard a mattress topper is badly needed, also the carpet on one of the top stairs is not secure and as such could be dangerous. The outside areas also need attention. The most disappointing thing this year was to arrive at the property and find no welcome goodies this time, we were very disappointed, this is an expensive property nearly a thousand pounds for a three night stay and we both felt this was very mean of the owners not to provide anything! I doubt that we will be booking with you again unless you can assure us that you have relayed all our concerns to the owners and can guarantee that they have been rectified.