“We visited "West End" for 3 nights in July.”
According to the owner, the place has only been open to guests in the past three months. Although it's clean and quiet, it's really disappointing to find that it wasn't finished. The skylight (two windows) didn't have blinds apparently they're coming soon. (No good to us though). A tarpaulin type cover was in place, which blew around in the night, which sounded like someone moving things around outside, and let significant light in as it wasn't very dense. Chain fell off another blind and both were rectified the next day.
Even with "black out" blinds, the large room has eight windows (including doors, skylight), it is bright. If you like a dark room beware.
Sadly the owner who we made every effort to engage positively with, didn't seem to accept positive criticism to improve things. He literally rolled his eyes when I mentioned the bright WiFi light directly above the bed and said someone else "moaned" about a light on the microwave. As someone who visits many similar places, it's always nice to offer feedback to the owner, but walked away feeling angry, that was disrespectful to me whilst trying to help. Perhaps a customer service course would help ?